Service & Maintenance
Our mission is to provide the highest possible standards of maintenance and customer service to all of our customers.
With a focus on meeting customer expectations, we design maintenance programs to suit your operating and budgetary requirements.
Using a direct employment model, we are able to employ and retain highly experienced and qualified technicians, together with apprentices, who provide mechanical, electrical and refrigeration skills, with the support of trained electronic technicians and specialists. Ongoing training and development programs ensure Haden Maintenance employees are up-to-date with current technologies and customer service requirements and are actively involved in their own career development.
A fleet of mobile service vans provides rapid response to emergency situations, 24 hours a day, seven days a week.
Service Contact For after hours service, please contact 1300 556 012 in Australia and 0800 STAY COOL for New Zealand.
National Coverage – local service
As a full service provider regardless of location, we offer:
- a range of individualised maintenance programmes designed to minimise impact and disruption
- asset management and transparency in reporting
- energy efficiency improvements and energy management
- establishment of baseline energy consumption
- re-design and improvement to reduce energy
- costing vs. return of investment
- plant upgrade planning
- automated controls system upgrades, modifications, relocations
- compliance advice and certifications
- inspection reporting including identification, estimation
- independent legionella testing
- air balancing and air quality measurement
- critical Condition monitoring of your plant, on or off site
- full or part time manned sites or groups of sites
- emergency air conditioning supply (provision of portable A/C for emergency breakdown)
- chilled water balancing, chiller retrofit / replacement
- coil, duct and filter cleaning
- HCFC refrigerant conversion
- performance measurement and principle plant life expectancy planning
- advanced maintenance systems
- fan balancing
- vibration spectrum analysis
- oil analysis
- laser line-up
- eddy current tube testing
- thermal video imaging and chiller analysis
- Building Code Compliance
- life cycle assessment and planning
- NABERS Rating – Energy assessments
- upgrade / replacement of plant
- Green Star Rating
- testing, commissioning and verification of systems
- water treatment compliance
- essential services
- hot water generators (boilers)
- CO emission testing
- burner test and maintenance
- pressure testing
- installation / refurbishment of heat pumps
- testing to Australian Standards
- compliance audit to Building Code of Australia and Building Code of New Zealand
- product maintenance / services provider to leading brands and innovative equipment.